Privacy Policy

Last Updated: June 1, 2023

This Privacy Policy describes how Fakiultra ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website at fakiultra.com (the "Website"), engage with our services, or otherwise communicate with us.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Login credentials and preferences if you create an account with us.
  • Payment Information: Credit card details, billing address, and other payment details when you purchase our services.
  • Communication Information: Information you provide when you communicate with us, including through our Website, email, or phone.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

1.2 Usage Information

We automatically collect certain information about your device and how you interact with our Website, including:

  • Device Information: IP address, browser type and version, operating system, and device type.
  • Usage Data: Pages visited, time spent on the Website, referring/exit pages, and date/time stamps.
  • Location Information: General location information derived from your IP address.

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Fill out forms on our Website
  • Create an account
  • Subscribe to our newsletter
  • Request information about our services
  • Communicate with us via email, phone, or other channels
  • Participate in surveys or promotions

2.2 Automatic Collection

We may automatically collect information using:

  • Cookies: Small data files stored on your device. For more information, please see our Cookie Policy.
  • Web Beacons: Electronic images that help us deliver cookies and analyze website usage.
  • Log Files: Track actions occurring on the Website and collect data including IP address and browser type.
  • Analytics Tools: We use analytics tools to measure and evaluate access to and traffic on our Website.

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide and maintain our Website and services
  • To process and fulfill your orders or requests
  • To communicate with you about your orders, inquiries, or requests
  • To send you marketing communications (if you have opted in)
  • To improve our Website, services, and customer experience
  • To respond to your inquiries and provide customer support
  • To detect, prevent, and address technical issues and fraudulent or illegal activities
  • To comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Partners: Third parties with whom we partner to offer products or services.
  • Legal Authorities: When required by law, in response to a legal process, or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

5.1 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly.

5.2 Cookies

You can manage your cookie preferences through your browser settings or our cookie consent manager. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

8. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Fakiultra
123 Orchard Road, #05-12
Singapore 238893
Email: [email protected]
Phone: +48 123 456 789